Help Desk

System Status and Updates

Login Status

November 28, 2023
We are working on minor login updates, please refresh your page or clear your cache if you are having issues logging in, in the meantime.


October 13, 2023
Our Overview report is in the process of being modified. We thank you for your patience as we are working on them as diligently and swiftly as possible to have them meet your needs.

Important Information Regarding FitnessGram Login

Due to the launch of our new platform and updated security requirements, it is necessary to reset your password before logging in for the first time. Use the “Forgot” button to complete this.

If you do not recall your credentials, please reach out to your District Administrator for assistance.

SSO Login:
If you are a user or school district using SSO login, you are not required to update your password.

Licenses Issues

If you are a part of a state implementation please contact the FitnessGram Help Desk.

Need a license? Have questions regarding your PO or license order? Need more information on how to purchase a license?

For any licensing questions please contact US Games FitnessGram License Support at  

Contact Us…

Contact FitnessGram Help Desk

Have questions? You might find the answer in our FAQ or our System Status section. Please contact our support team should you need further assistance.

Thank you!

Business Hours are Monday-Friday, 8a.m. CST – 5p.m. CST. Tickets are typically responded to within 24 hours from submission, except on weekends and holidays.